Subscription policy
1. Subscription Options
We offer flexible subscription plans to ensure you never run out of your favourite CBD products. You can choose:
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Monthly Subscription
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Bi-Monthly Subscription
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Quarterly Subscription
Subscribers receive automatic deliveries based on their selected frequency.
2. Payment & Billing
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All subscription payments are processed automatically using your chosen payment method.
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You will be billed on the same date of each billing cycle (e.g., every 30 days for monthly plans).
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If a payment fails, we will retry up to 3 times before the subscription is paused.
3. Cancellation Policy
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You can cancel your subscription at any time via your account dashboard or by contacting us at [support email].
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Cancellations must be made at least 48 hours before the next billing date to avoid being charged for the upcoming cycle.
4. Modifications & Pauses
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You can pause or modify your subscription (product, quantity, or delivery frequency) through your account.
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Changes must be made at least 48 hours before your next billing date.
5. Refunds & Returns
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Due to the consumable nature of CBD products, we do not offer refunds on subscription orders once they are shipped.
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If your product arrives damaged or incorrect, please contact us within 7 days of delivery for assistance.
6. Legal Compliance
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You must be 18 years or older (or 21+, based on local laws) to purchase our CBD products.
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We reserve the right to cancel subscriptions if we suspect misuse or violation of our terms.